Cancellation policy

Any changes or cancellations in the booking must be requested at least 15 days before the date of entry. If is canceled less than 10 days before arrival or not presented the day of arrival:

  • If you have provided a credit card as guarantee of the booking: will be charged to your credit card the 100% of the first night and the 30% of the remaining nights for expenses of cancellation and booking will be lost.
  • If you made the deposit payment by bank transfer: the deposit bank and the booking will be lost.
  • In gift vouchers booking will be lost and, in any case, the amount of the gift voucher will be returned.